Post by account_disabled on Feb 22, 2024 5:53:51 GMT
Remote work has become extremely popular with the pandemic. But managing your business remotely was already a reality for many store and restaurant owners even before that. This is because many businesses have branches far apart, making in-person work impossible. Fortunately, there are technologies that allow remote management, with all the information needed to make decisions. Since , remote work has been a frequent debate on social media, conferences and business environments. In fact, health crises impose this format, as does the desire to hire talent from anywhere for multidisciplinary teams. But, in these cases, we are talking about the reality of offices. In commerce, remote work was already a necessity before that — and for slightly different reasons. The truth is that store and restaurant managers have always needed to manage business remotely, if the office was not in the same location — or if the establishment had several branches. It is common for businesses to have several locations spread across the city and even in other cities and states.
Train the team and define processes well The first step to managing your business remotely is to trust the team that will be operating in person. But of course, to have full trust, it is essential Belarus Mobile Number List that everyone is aligned and the company has well-defined processes. After all, if your customers have a different experience in each unit of your store, bar or restaurant, the results will certainly be compromised. So, if you have a restaurant (or bar, snack bar, ice cream parlor, etc.), create technical sheets for all recipes, seeking to maintain the standard in all branches. Also establish the service standard and other important processes for your company. The same goes for stores: how products should be organized, how customers should be served, how to close the register and what processes are essential for good work. From there, you must offer training to the team, also showing why these processes are important for everyone — and not just for you, as a manager. These trainings can be carried out using remote communication tools , such as Zoom or Google Meet, if the branches are very far away. Establish goals and a feedback culture Once processes have been established, you need to ensure they are being followed.
Having clear goals is essential in this regard. Set goals for branches — not just for sales, but also for service and other issues that are important to the business. But of course: set possible goals that make sense for everyone. Furthermore, seek to create a culture of feedback , where people always have guidance on how to improve to achieve their personal objectives and the company's goals. This ensures that everyone is working towards the same goals, even when you are managing your business remotely. manage your business remotely Look for efficient communication tools Of course, even with well-defined processes and clear goals, not everything will go the way you imagined. After all, everyday challenges always put our plans to the test. Therefore, efficient communication becomes extremely important when managing your business remotely. Technology helps a lot in this aspect: you can create WhatsApp groups with branch managers — and each manager can have groups with the team from that unit. If you don't want to use such an informal application, you can use tools like Slack or Microsoft Teams, which are more focused on corporate communication. In this aspect, more important than the tools you use is the way you communicate with management and teams. Always try to communicate clearly and purposefully, maintaining an environment receptive to collaboration and exchanging ideas.
Train the team and define processes well The first step to managing your business remotely is to trust the team that will be operating in person. But of course, to have full trust, it is essential Belarus Mobile Number List that everyone is aligned and the company has well-defined processes. After all, if your customers have a different experience in each unit of your store, bar or restaurant, the results will certainly be compromised. So, if you have a restaurant (or bar, snack bar, ice cream parlor, etc.), create technical sheets for all recipes, seeking to maintain the standard in all branches. Also establish the service standard and other important processes for your company. The same goes for stores: how products should be organized, how customers should be served, how to close the register and what processes are essential for good work. From there, you must offer training to the team, also showing why these processes are important for everyone — and not just for you, as a manager. These trainings can be carried out using remote communication tools , such as Zoom or Google Meet, if the branches are very far away. Establish goals and a feedback culture Once processes have been established, you need to ensure they are being followed.
Having clear goals is essential in this regard. Set goals for branches — not just for sales, but also for service and other issues that are important to the business. But of course: set possible goals that make sense for everyone. Furthermore, seek to create a culture of feedback , where people always have guidance on how to improve to achieve their personal objectives and the company's goals. This ensures that everyone is working towards the same goals, even when you are managing your business remotely. manage your business remotely Look for efficient communication tools Of course, even with well-defined processes and clear goals, not everything will go the way you imagined. After all, everyday challenges always put our plans to the test. Therefore, efficient communication becomes extremely important when managing your business remotely. Technology helps a lot in this aspect: you can create WhatsApp groups with branch managers — and each manager can have groups with the team from that unit. If you don't want to use such an informal application, you can use tools like Slack or Microsoft Teams, which are more focused on corporate communication. In this aspect, more important than the tools you use is the way you communicate with management and teams. Always try to communicate clearly and purposefully, maintaining an environment receptive to collaboration and exchanging ideas.